Original publication date: October, 2008

Softshare Knowledge Base

Softshare’s online database of articles is known as the Softshare Knowledge Base—or SKB for short. Searchable by Softshare product and keyword, SKB is a great place to find troubleshooting tips, interim procedures, or other Softshare information, such as recommended AS2 implementation guidelines, that wouldn’t necessarily be found in specific product documentation.

What might you find if you used this eService resource today? Here’s a sampling of articles:

• HOW: Use Softshare Delta as a Custom Reporting Tool
• HOW: Printing Labels to Bar Code Printers in Softshare Athena
• SOLUTION: ECS file-system operations fail when using drive letters in file paths
• HOW: Migrating Softshare Vista to a New Computer
• FYI: Oracle Database Driver Issues in Delta
• HOW: Troubleshooting AS2 Communications Issues in ECS

The next time you have a quick question about your Softshare solution, give SKB a try. You might just find that exact answer or step-by-step procedure you’re looking for.

© 2010 Softshare, Inc. All rights reserved. This article is part of an archive of Softshare newsletter articles dating back several years. Some of the screenshots, procedures, or information contained within this article may no longer be 100% current or relevant, as Softshare's software and services are very fluid. Thank you for your understanding.