Take it From Our Clients
Hisco
“I think Softshare does a great job hiring the right people. I do not typically send email to companies complimenting one of their employees for doing their job but the employees of Softshare I have been in contact with go above and beyond. Since we have been a Softshare customer this will be the second time I have sent an email to Softshare complimenting an employee. I don’t know if it’s specific training with Softshare, hiring the right people or a combination of the two, but whatever it is, it works. Simply because of how well we are treated by the people at Softshare, I just give a simple “not interested” when I’m contacted by other companies wanting us to switch our VAN service.”
—Robert Hernandez
Senior Systems Analyst
Monterey Bay Nursery
“I would like you to know how much I appreciate the patient, kind, competent, professional level of attention that your company provides. I have never failed to have a real, live, actual human being answer the phone within ten or fifteen seconds of calling. Words are almost insufficient to express the joy my heart feels when I call and hear that several people are actively working on my request AT THE EXACT INSTANT I CALL. Wow, I really matter! So I hereby formally bestow upon the Support Crew of Softshare not just one but TWO of the coveted Monterey Bay Nursery Gold Star Awards for customer attention most professionally rendered.”
—Luen Miller
President
Mabis Healthcare, Inc.
“Just a quick note to express our thanks for the exceptionally high level of service you offer to your clients. On many occasions you have provided the answers to our questions in an efficient and friendly manner. It's so refreshing to find a service provider that considers the needs of their customers first. Your positive attitude and willingness to go beyond what's expected earns you the right to remain our preferred provider of EDI services for many years to come.”
—Patrick Marsek
Vice President of Operations
Rollpak Corporation
“Many other companies could learn about 'HOW' to do customer service from your corporation.”
—Alan Wyne
IS Manager
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